Service & Product Policy
Mamta's Beauty Studio is a service-based salon — everything happens in the chair, in person. We do not ship services, so this page explains how we handle service adjustments and anything you buy at the studio.
If you are not happy with a service
Please tell us. If something about your cut, colour or finish does not feel right, message or call us on +91 97373 48350 within 48 hours of your appointment and come back in — Mamta will look at it and make a complimentary adjustment where it is possible to do so.
Because hair reacts differently to colour and treatments depending on its history, results cannot always match a reference photograph exactly. We will always tell you honestly before starting what is realistic for your hair.
Retail products bought at the studio
- Unopened products can be exchanged or returned within 7 days of purchase with the bill.
- Opened products cannot be returned, for hygiene reasons.
- If a product is faulty or damaged, bring it back and we will replace it.
Delivery
We do not currently run an online store or ship products. Anything you would like is bought and collected at the studio in Kudasan, Gandhinagar. If you want to check whether something is in stock before coming, just WhatsApp us.